Privacy Policy

1. Introduction

Evaluator DOOEL Skopje ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number)
• Company name and job title
• Information provided through contact forms and inquiries
• Communication preferences

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

• Respond to inquiries: To answer your questions and provide information about our products and services
• Product information: To send you details about our AI security solutions, updates, and new features
• Marketing communications: To send newsletters, promotional materials, case studies, and industry insights related to ATM security and AI solutions
• Service delivery: To provide demos, onboarding, and platform access
• Improve our services: To analyze usage patterns and enhance our website and offerings
• Legal compliance: To comply with applicable laws and regulations

4. Marketing Communications Consent

By submitting your contact information through our website, you expressly consent to receive:

• Product announcements and updates about our AI security solutions
• Marketing emails, newsletters, and promotional content
• Industry news and insights related to ATM and payment terminal security
• Invitations to webinars, demos, and events
• Follow-up communications from our sales and support teams

You may withdraw your consent and unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at [email protected]

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Third parties who help us operate our website and deliver services (e.g., hosting, email services)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with any merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information submitted through our forms may be retained for marketing purposes until you opt out.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your data
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

9. Cookies and Analytics

We use two kinds of cookies.

Essential cookies keep the site working — for example remembering your cookie choice. These are always on and set no tracking data.

Analytics cookies are optional and off until you accept them. If you accept, we use:

• Google Analytics 4 — counts visits and shows which pages are used, so we can improve the site. Your IP address is anonymised.
• Contentsquare — records how pages are used (clicks, scrolling, and session replay) so we can see where the site is confusing.

Both are provided by third parties who process this data on our behalf, and both may transfer data outside the EU under standard contractual clauses.

You choose when you first visit. Nothing analytics-related loads unless you accept. You can change your mind at any time using the Cookie settings link in the footer — rejecting also deletes the analytics cookies we set.

You can also block or delete cookies in your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Evaluator DOOEL Skopje
Email: [email protected]